Privacy Policy
Effective Date: July 1, 2025
At Burg’s Hair Parlour, your privacy matters to us. This Privacy Policy describes how we collect, use, and protect your personal information when you visit our website, schedule appointments, or engage with us—whether online, in person, or via SMS.
⸻
1. Information We Collect
We may collect the following types of information:
a. Personal Information
When you book services or interact with us, we may collect:
• Name
• Email address
• Phone number
• Appointment details
• Communication preferences
• Payment and billing information (processed securely through Boulevard)
b. Automatically Collected Data
When visiting our website or using our booking portal, we may collect:
• IP address
• Browser type and device info
• Site usage and interaction data
• Cookies and tracking information (for functionality and performance)
2. How We Use Your Information
We use your information to:
• Schedule, confirm, and manage appointments
• Send SMS and email reminders, confirmations, and updates
• Respond to your questions or service requests
• Deliver promotions or special offers (with consent)
• Improve website functionality and user experience
• Comply with legal obligations and secure our business operations
3. Booking Platform: Boulevard
We use Boulevard as our appointment booking and client management system. When you schedule an appointment or create a client profile through Boulevard:
• Your information is stored securely on their platform
• Payments are processed through Boulevard’s secure payment gateway
• Boulevard may collect and store your data in accordance with their own Privacy Policy
Boulevard acts as a trusted third-party service provider and is contractually obligated to protect your information.
4. SMS Communication and Consent
By providing your mobile phone number during booking or account creation, you agree to receive SMS messages from Burg’s Hair Parlour regarding:
• Appointment reminders
• Booking confirmations and updates
• Important service-related notifications
• Occasional promotional messages (only with explicit consent)
You may opt out of promotional SMS at any time by replying “STOP” to any message. Standard messaging rates may apply depending on your carrier.
We will never sell or share your phone number with third parties for marketing purposes.
5. Sharing Your Information
We do not sell your personal information. We may share it with:
• Service providers like Boulevard, solely for service delivery and communication
• Government authorities or legal entities, only when legally required
All third parties are required to protect your data and use it only as instructed.
6. Cookies and Tracking
Our website may use cookies or similar tracking technologies to:
• Improve site performance
• Remember preferences
• Analyze traffic and usage patterns
You can adjust your browser settings to control or disable cookies at any time.
7. Data Security
We take reasonable measures to protect your information using encryption, secure servers, and restricted access. While we strive to protect your data, no method of transmission or storage is 100% secure.
8. Your Rights
Depending on your jurisdiction, you may have the right to:
• Access or correct your personal data
• Request deletion of your information
• Withdraw consent for marketing or SMS communications
• Limit the use of your personal data
To request changes or opt-out of communications, contact us using the details below.
9. Third-Party Links
Our website may contain links to external websites. We are not responsible for the content or privacy practices of those sites.
10. Updates to This Privacy Policy
We may update this policy from time to time. Any changes will be posted here with an updated effective date. Your continued use of our services after such changes constitutes your acceptance of the new terms.
11. Contact Us
Burg’s Hair Parlour
101 E Main Street West Frankfort, IL 62896
618-937-8222
Https://burgsparlour.squarespace.com